What Allegius Customers need to know
Midwest area credit union members are being targeted in a vishing (phone-based phishing) scam in which fraudsters spoof phone numbers making the calls appear to originate from the credit union.
The members are duped into providing CVV2/CVC2 codes and expiration dates for their debit cards. The fraudsters, already possessing the counterfeit mag stripe debit cards, use the information to change the PINs through voice response units. Then, they use the counterfeit cards to make ATM withdrawals, as well as purchase at Wal-Mart in Florida and Georgia. Credit unions in Indiana, Kentucky, Ohio, and Virginia have been impacted by the scam.
Fraudsters targeting members through a vishing scam are spoofing credit union phone numbers and posing as an employee in the credit unions fraud or security department. The fraudsters tell the members they are calling to verify suspicious debit card transactions and, to verify the member’s identity, the member’s are asked to provide the CVV2/CVC2 code and the card’s expiration date. Do NOT give them any information! Allegius will never ask for your CVV or CVC codes.
Contact Allegius Credit Union's Member Support Department at 219-787-8049 or 800-537-8386, option 2, if you have any questions or if you feel as though you are being scammed.