Protect Yourself Against Fraud and Impersonation
Be cautious of social engineering tactics, such as callers or messages attempting to create a false sense of urgency, impersonate credit union staff or loved ones, or pressure you into sharing your private banking information.
If you receive a suspicious request from someone claiming to represent the credit union or be a family member, please discontinue the communication immediately and contact your loved one directly using their known phone number or the credit union using our official phone number found on the back of your card or our website.
To protect your account, please remember:
- We will never directly contact you to ask for your PIN, password, login codes, full card number, or to change your direct deposit.
- Verify the source. If you receive a phone call that feels suspicious, do not provide the caller with any information.
- When in doubt, hang up. If you are contacted by someone claiming to be from Allegius asking for sensitive information, end the contact immediately. Please contact us through our official phone number, visit our website, or stop by a branch.
Have questions? We are standing by to assist. Your security is our priority.